Maintenance

Taking the headache out of BEMS & BMS maintenance

Industry statistics show that a well maintained BEMS or BMS can reduce energy costs by up to 20%.
That’s where Aimteq can help. Our experienced team ensures your system is correctly maintained and operates at optimum efficiency. We have extensive experience in carrying out planned and reactive maintenance and repairs on all types of control technology (Trend, Schneider, WEMS, Cylon and NiagaraAX) – including obsolete systems. You can be sure that your technology is in safe hands.

  • Flexible solutions and service levels to suit every organisation
  • Optional extras packages ensure individual approach and best value
  • National coverage – 365 days a year / 24 hours a day
  • Industry-leading first-fix rate
An electrical engineer inspecting an electrical panel

Planned maintenance

Our planned maintenance service helps to minimise issues, defects and problems which may arise with your controls equipment. We also provide a 24-hour call-out facility for critical systems and a remote access capability via our bureau service. With an industry-leading first-fix rate, you can relax and let our highly trained and experienced team ensure continuity and care of your system.

Support visits
We will visit your site to undertake performance tests of the control equipment installed and your sites. We will optimise the performance of the controlled system with regard to comfort, cost-effectiveness and environmental impact.
Disaster recovery plan

Software backup copies are essential to protect your software investment and avoid time-consuming and costly restoration work. We will regularly make backup copies of your site-specific software and hold these copies in safekeeping.

Discounted spares

This discount will apply to all replacement parts as well as any additional items needed.

Account manager

As far as possible your site will have a dedicated lead engineer for every visit with a secondary engineer involved as backup giving you consistency and superior site knowledge. You will also have the same account manager and administration team for the duration of your contract.

Energy savings on support visit (optional)

Our engineer will optimise the performance of the control system with regard to comfort, cost-effectiveness and environmental impact.

Reactive maintenance

Our reactive maintenance packages offer complete peace of mind. Our services are available 24 hours a day, 365 days a year – and our flexible approach means that we are the trusted maintenance partner for over 1500 sites across the UK. With an impressive first-fix rate, and national coverage, you can be sure that we will be there when you need us.

24/7 callouts

The ability to call out an engineer, in or out of office hours via our 24 hour remote centre. Our staff are available seven days a week, and give you the assurance of constant engineer availability.

Hardware replacement (optional)

Aimteq will supply all parts found faulty on the service visit or breakdown call at no extra cost. Parts damaged by abuse or negligence will not be covered.

Unlimited site callout (optional)

Adding unlimited site callouts adds real peace of mind for your estate. Truck-rolls can become expensive, but with the unlimited option this needn’t be a worry.

Dedicated spares facility (optional)

A list of agreed spares will be held at your premises giving a speedier fix to any urgent problems that arise. This service has the added advantage of having spares to hand when a breakdown is first reported saving on a return visit and minimising any disruption to occupants or processes.

See what our customers think...

Nationwide coverage

100+

Engineers available nationwide

1,173

Reactive call-outs last year

1,000+

PPM visits

Chat to one of our specialists

about your BMS, energy or maintenance requirements for your business