Waaaay back in November last year, we dropped some images showing our bureau undergoing some refurbishment and rebranding. Now, our newly minted Remote Operations Centre (or ROC for short) has some newly designed services to go with it, and in this blog post, we’re going to cover off what they are and how they can help your business.

Below is just a quick overview of the services, for more detail you should head on over to our dedicated ROC page. Alternatley, if you’d like a quick conversation about how we may be able to help with your BMS bureau requirements, you can get in touch with us via our quote request page.

BMS Tech Support

Businesses looking for first-line support for their buildings.


  • Ad-hoc schedule changes
  • Enquiries, queries & basic amendments

Command & Control

For businesses that want to control their environment and maximise maintenance budgets.


  • Environmental issues
  • Equipment testing
  • Customer plant monitoring
  • BMS issues
  • Remote connection issues
  • Environment override issues
  • Seasonal changes

Energy Optimisation

Ideal for businesses that want to reduce energy consumption and associated legislative burden.


  • Energy override issues
  • High energy usage issues
  • Data analytics
  • Optimisation